Built for Indian hospitals & clinics

Patent pending — Indian Patent Office

Cut no-shows.Without burning out the front desk.

AI calling that confirms appointments, recovers no-shows, follows up post-visit, and books lab/diagnostics — in the patient's preferred language.

  • +Patient-language calls — Hindi, Marathi, Tamil, Bengali, Kannada + 18 more
  • +DPDP Act 2023 ready — signed DPA, Data Protection Officer on file, breach notification < 72h
  • +HMS / EMR integration — Practo, Clinikk, Halemind, custom — appointment, reschedule, payment status
  • +Compliant call windows — never after 8 PM, never on declared holidays
  • +~700ms first-word latency — feels like a real person on a real phone
  • +Patent-pending audio-native architecture
~700msFIRST-WORD P95
22+INDIAN LANGUAGES
24/7ALWAYS ON
₹7.99/MIN PLATFORM

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Cited byMcKinseyForresterGartnerHBRNASSCOMDPDP Act 2023 readyHosted in Mumbai

The architecture wedge

One model.Not three.

Every other voice AI you've tried stitches three AI models in series — speech-to-text, then a language model, then text-to-speech. Each hop adds delay and throws away the human texture of a conversation. We use a single audio-to-audio model. That's why our 700ms is real — and why prosody, hesitation, and laughter survive.

Use cases for Healthcare

Three workloads.Production-ready.

Outbound · reminders

Appointment confirmations + reminders

Calls patients 24h before their appointment, confirms attendance, offers reschedule, sends WhatsApp follow-up. Handles "I want a different doctor" without escalating.

+24h reminder
+Reschedule logic
+WhatsApp follow-up

Outbound · recovery

No-show recovery + win-back

Calls within 30 minutes of a missed appointment, finds out why, offers immediate rebooking. Recovers visits that would otherwise be lost.

+30-min response
+Empathetic tone
+Same-day rebook

Outbound · clinical

Post-visit + diagnostics follow-up

Lab result alerts, prescription reminders, post-procedure check-ins. Escalates distress signals to a human nurse instantly.

+Lab result alerts
+Distress escalation
+Hindi + regional
Transparent pricing
₹7.99/min platform + ₹0.85/min telco at cost
Per-second billing · No minute round-up · BYO SIP optional
See full pricing

Case Study

Appointment Setting & Follow-up

A hospital network cut no-shows from 40% to 12% with a single Hindi phone call.

Healthcare · outbound · productionMulti-city hospital network · 14 hospitals · 2.8M patient records
12%
no-show rate
Down from 40%
5,000+
calls / month
Fully automated
₹18L
revenue recovered
From prevented no-shows
3 weeks
payback period
On platform + telco spend

"Every rupee of reduced no-show is pure margin. The AI paid for itself in three weeks."

COO · hospital network

Why GRX10

Built for India.Not Just Translated.

Global platforms and local vendors both fall short for Indian businesses. Here's where GRX10 stands apart.

Feature
GRX10
Global Competitors
Local Vendors
Indian language support (40+ languages)
Native — 40+ languages
XEnglish-primary
~2–3 languages only
Voice latency (end-to-end)
~700ms
~1,200–2,000ms
X2,000ms+ typical
Code-switching mid-sentence
Native ability
XNot supported
XNot supported
WhatsApp + Voice unified platform
Native integration
XSeparate tools
~Basic only
INR pricing — India-based billing
Yes, INR
XUSD only
Yes
Setup time to go live
Days, not weeks
X4–8 weeks
~2–4 weeks
Patent-pending native audio architecture
Filed, India
XCascaded STT/LLM/TTS
XCascaded STT/LLM/TTS
Dedicated India support team
Yes
XNo
Yes

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Built in India, for India. Tell us about your business and we'll come back with a tailored walkthrough.

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No contractsReply within 1 business dayPatent pending